FAQs

Here are some frequently asked questions. If you have any further queries, please do contact us for assistance.

Contact us

To order any of our office clearance items call:

01243 641467

Office Products

Office Services

Please click on a question to view the answer.

  • How do I place an order?

    Please either telephone, Fax or email us with your requirements or order on-line for established account customers.

  • How do I pay?

    All deliveries will have an invoice accompanying the goods and we ask that payment is made to our driver on delivery unless you have applied for a trading account with us. Please contact us for an account application form if you wish to pay on account. Our full terms and conditions of sale will be sent to you once your application has been approved.

  • Is there a minimum order?

    No there is no minimum order level to qualify for delivery within our normal area.

  • Is there a delivery charge?

    We do not charge for deliveries made by our own van fleet within our normal daily operating area. Deliveries required outside of this area may be charged for on an individually quoted basis.

  • How long will it before I receive my order?

    For standard stock items you should receive your order the next working day. If an item that you order is not in stock it may take a little longer. You will always be advised if an item is expected to take longer than a day or so.

  • Will my order be sent complete?

    By far the majority of our orders are sent complete. If however an item you have ordered is not in stock at the time it will follow on automatically as soon as possible on our regular free van service after your main order.

  • Can I send something back?

    We are happy to accept items back for return before a reasonable time has elapsed and we will come and collect them from you at no charge to yourself. If the item is faulty we can offer you a replacement or can often carry out a warranty repair if older. Please ask for our full terms and conditions for further details.

  • Will you take my old office furniture away?

    We are happy to take away your old office furniture for disposal but reserve the right to pass on a small disposal charge. If the furniture is reasonably good we may be able to offer a trade-in against your purchase of new or used furniture.

  • Can I lease new office furniture from you?

    Yes you can, we now offer Office Furniture Leasing and short term furniture rental subject to availability.

  • Will you take away my spent laser and inkjet cartridges?

    Yes we will collect all your old cartridges from you when we make deliveries. These are forwarded onto local charities for them to raise vital funds. This scheme is of no benefit to us, just the charities involved.

  • Do you do anything to support charities?

    We make individual local charity donations from time to time and all the spent toner cartridges we collect go to help local charities 100%. We are also happy to support our customers via sponsorship if they take part in a charity event. Throughout our catalogue you will find a range of brands and products that contribute toward the support of specific charities on the purchase of their products. Charities such as NSPCC, Barnardo’s, WWF, and the Breast Cancer Campaign are just some of the charities supported.

  • How do you lessen your environmental impact as a company?

    To help you make an informed choice about the products that we sell, you will find many symbols throughout our product catalogues highlighting products that are less harmful to the environment or items that are fairly traded. In our own business we have a recycling system in place to cater for our waste. Both our main paper catalogues are printed from paper made from 100% post consumer waste paper.

Free Local Delivery

Free Local Delivery

Office furniture and stationery delivered free to businesses in Sussex and Hampshire.